Case Studies

An omnichannel Service Cloud console, self-service portals and read-only patient record integration for a healthcare services provider.

Harmonized customer identities across online storefronts, in-store POS and CRM using Salesforce Data Cloud identity resolution.

Event-driven MuleSoft middleware connecting Salesforce CRM and SAP ERP for live inventory, automated order booking and reconciliation.

Unified marketing automation and sales execution through Salesforce MCAE, nurture journeys, lead scoring and campaign influence attribution.

Automated, synchronized lead-to-billing architecture for a telecom enterprise using Salesforce Sales Cloud, REST APIs and CRM Analytics.

In-console CRM Analytics portfolio views and automated Tableau pipeline cockpits for a financial services organization.

Automated Service Cloud intake and Field Service technician scheduling for a logistics and supply chain company.

An autonomous Agentforce assistant grounded in Data Cloud, cutting meeting prep time under strict enterprise trust guardrails.

Our Work